Pickup and Rental Info
📍 Pickup Location
Quebec City
(Exact address shared after booking confirmation)
🕒 Pickup & Return Times
Flexible pickup and return between 6:00 AM – 8:00 PM
We’ll coordinate a convenient time after your booking.
🚀 How It Works (Simple 3 Steps)
- Book your gear online
- Pick up at scheduled time
- Enjoy your adventure & return easily
📦 What You Get
- Professionally cleaned & sanitized equipment
- Premium-quality gear ready to use
- Fast handover (5–10 minutes)
- Basic setup guidance if needed
🛡️ Requirements
- Valid government-issued ID
- Refundable security deposit may apply
🔁 Return Policy
Please return all equipment in the same condition.
Late returns or damages may result in additional charges.
⭐ Why Choose Us
- High-quality, reliable equipment
- Quick and easy pickup process
- Perfect for beginners & experienced campers
- Local Quebec City service
💬 Need Help?
We’re here to make your trip smooth.
Contact us anytime before or during your rental.
🔥 Ready for Your Adventure?
👉 Browse our rentals and book your gear today
👉 Limited availability during peak season
• Return & Cancellation Policy (Quebec)
Equipment Return
All equipment must be returned on time and in the same condition as received (normal wear accepted).
Late returns may result in additional charges based on rental duration.
Damages & Responsibility
The renter is responsible for any loss, damage, or excessive wear during the rental period.
Repair or replacement costs may be deducted from the security deposit, in accordance with Quebec consumer protection rules.
Cancellation Policy
- Free cancellation up to 24 hours before pickup
- Cancellations within 24 hours may be partially charged
- No-shows may be non-refundable
Weather Policy
In case of unsafe weather conditions (heavy rain, strong winds, etc.),
👉 we may offer rescheduling or store credit, depending on availability.
Refunds
Refunds (if applicable) are processed to the original payment method within a reasonable time.